Chilly Cold or Pepper Hot – Chilly-Pepper makes you not

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Family Owned Since 2001

Over 2500 Satisfied Customers

We Stand Behind Our Work  

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We have a degree in comfort
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Chilly-Pepper Cooling & Heating Provides Comprehensive HVAC Repair, Installation and Maintenance Services

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Eric says..

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Keep fuel bills low by cleaning or changing your filters monthly.

Energy Saving Tip

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During winter, keep the draperies and shades on your south-facing windows open during the day to allow the sunlight to enter your home and closed at night to reduce the chill you may feel from cold windows.
During summer, keep the window coverings closed during the day to block the sun's heat.

Long Term Savings Tip

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For furnaces, look for high Annual Fuel Utilization Efficiency (AFUE) ratings. The national minimum is 78% AFUE, but there are ENERGY STAR® models on the market that exceed 90% AFUE. For air conditioners, look for a high Seasonal Energy Efficiency Ratio (SEER). The current minimum is 13 SEER for central air conditioners. ENERGY STAR models are 14.5 SEER or more.

Frequently Asked Questions

  1. Is it necessary to have my cooling & heating system serviced even if it seems to operating properly?
  2. How often should my return filters be changed?
  3. How often should I have to add refrigerant to my HVAC equipment?
  4. If my HVAC equipment is not operating properly is there anything that I can do before requesting a service call to insure that I need a repair technician?
  5. Is it OK leave my system on while waiting for a repair technician if my system is not working properly?
  6. How long has Chilly-Pepper, Inc been in business?
  7. Where is Chilly-Pepper, Inc Located?
  8. Is Chilly-Pepper, Inc licensed/insured?
  9. What brand(s) of equipment do you service/install?
  10. What is NATE certified Repair Technician?
  11. Do you have financing for new equipment available?

How long has Chilly-Pepper, Inc been in business?

  • Over 10 years. Chilly-Pepper, Inc was opened in May of 2001 by Eric Supina.
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Where is Chilly-Pepper, Inc Located?

  • Our office is located in the heart of Georgetown at 2019 Highmarket Street. We service Georgetown and its surrounding areas including but not limited to Pawleys Island, Litchfield, Murrells Inlet, Garden City, Surfside Beach, Andrews and Pleasant Hill.
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Is Chilly-Pepper, Inc licensed/insured?

  • Yes, Chilly-Pepper, Inc is a licensed mechanical contractor with The State of South Carolina, The City of Georgetown and Georgetown County. We are fully insured for General Liability.
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What brand(s) of equipment do you service/install?

  • We have service/repair experience with all major brands of air-to-air cooling and heating equipment and, in addition water-source heat pumps. We are a factory authorized dealer of Heil, Trane, Goodman and Ruud/Rheem equipment.
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What is NATE certified Repair Technician?

  • NATE-certified technicians are skilled professionals who have proven their knowledge in the HVACR industry by passing specialized NATE certification tests. We’re dedicated to educating consumers on the importance of choosing certified HVACR professionals.

    NATE (North American Technician Excellence), headquartered in Arlington, VA, was founded in 1997 and is the nation’s largest independent, third-party non-profit certification organization for heating, ventilation, air conditioning and refrigeration (HVACR) technicians.
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Do you have financing for new equipment available?

  • Yes, we participate in several consumer financing programs, information available upon request.
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Is it necessary to have my cooling & heating system serviced even if it seems to operating properly?

  • Yes, routine maintenance is a key factor in making sure that your system is operating at its optimum performance level. In addition, routine maintenance may detect underlying problems that need to be addressed to prevent damage to your equipment.
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How often should my return filters be changed?

  • Return filters should be changed every month.
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How often should I have to add refrigerant to my HVAC equipment?

  • The refrigerant system within your equipment is a closed circuit and, unless there is a refrigerant leak, you should not need to add refrigerant. If there is refrigerant loss, this could be the result of something very minor such as a leaky shrader valve or, it could be a larger issue such as a leak in one of the coils or copper lines. In any event, refrigerant loss is something that should be addressed and repaired to preserve the life of your equipment and insure optimal performance.
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If my HVAC equipment is not operating properly is there anything that I can do before requesting a service call to insure that I need a repair technician?

  • Yes, there are a few steps you can take before calling a repair technician. 1. Insure that the thermostat is ON and that it is set in the operation mode that you want to use (heat, cool, emergency heat, fan only, etc). 2. Check to insure that your filters are clean (dirty return filters can cause your system to freeze-up). 3. Make sure that the circuit breaker for your HVAC equipment is ON (sometimes storms or power surges can cause a breaker to trip off).
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Is it OK leave my system on while waiting for a repair technician if my system is not working properly?

  • If possible, you should always turn your HVAC equipment off while waiting for a repair technician. This will prevent undue strain on your system. In addition, if your equipment is freezing-up, turning it off will allow time for it to defrost before the technician’s arrival, reducing the amount of time it will take to diagnose and repair the problem.
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